Perception of agile teams about home office during the covid-19

Abstract

Due to the COVID-19 pandemic, there was a massive migration from working in the office to working from home (WFH) and the software development teams had to adapt to the new reality. This paper focused on how the agile teams dealt with the challenges of WFH and how this affected the software development process. To capture the perceptions of the agile teams, we carried out a survey that investigated the following aspects of WFH: work routine, collaboration, communication, productivity, transparency, challenges, and the software development process itself. The survey received 127 valid responses from agile team members and the results revealed that i) most of the members of agile teams considered the work continued as usual regardless of the place (office or remote); ii) 80% of members of agile teams mentioned an increase in productivity during WFH; iii) 85% of participants are using Scrum as management strategy; iv) communication between teams members during the remote working model w as perceived as more effective; v) Microsoft Teams and Google Meets were the most used interactions tools by members of agile teams.